Published on November 16, 2023, 7:59 pm

Chris Howard, Gartner distinguished VP analyst, recently shared the top 10 strategic technology trends for 2024 in a live session at the Gartner IT Symposium/Xpo. These trends are crucial for organizations to consider as customer expectations and business models continue to evolve with AI. Implementing these trends can help organizations build resilience, protect themselves, and generate value.

Let’s dive into each of the top 10 tech trends highlighted by Chris Howard:

1. AI Trust, Risk, Security & Management (AI TRiSM): As AI becomes more prevalent in various industries, organizations must prioritize building trust in AI systems while managing risks and ensuring robust security measures.

2. Continuous Threat Exposure Management (CTEM): With cyber threats on the rise, organizations need to adopt continuous threat exposure management practices to effectively detect and respond to potential threats in real-time.

3. Sustainable Technology: Environmental sustainability is a critical consideration for businesses today. Organizations should focus on adopting sustainable technologies and practices to minimize their carbon footprint.

4. Platform Engineering: Platform engineering refers to the development and maintenance of scalable digital platforms that enable innovation within an organization. This trend highlights the importance of building flexible and adaptable platforms for future growth.

5. AI-Augmented Development: By leveraging AI capabilities, organizations can boost their development processes and streamline workflows. AI-augmented development involves using AI tools and technology to optimize software development lifecycles.

6. Industry Cloud Platforms: Industry-specific cloud platforms are gaining popularity as they offer tailored solutions designed to meet the unique challenges of specific sectors. Organizations should consider leveraging industry cloud platforms to enhance their operations.

7. Intelligent Applications: Intelligent applications refer to software programs enhanced with advanced analytics and machine learning capabilities that can automate tasks, make predictions, or interact with users more intuitively.

8. Democratized Generative AI: Generative AI allows machines to create new content—such as images or text—based on patterns it has learned. Democratized generative AI aims to make this technology accessible to a wider range of users, enabling creativity and innovation across industries.

9. Augmented Connected Workforce: As remote work and digital collaboration continue to grow, organizations need to focus on creating an augmented connected workforce. This involves leveraging technologies like augmented reality (AR) and virtual reality (VR) to enhance collaboration and productivity among distributed teams.

10. Machine Customers: With the rise of AI-powered chatbots and virtual assistants, organizations need to adapt their customer service strategies to meet the needs of machine customers. This trend highlights the importance of providing seamless and personalized customer experiences in an AI-driven world.

By embracing these top 10 strategic technology trends for 2024, organizations can position themselves for success in an increasingly digital landscape. It’s essential for CIOs and IT leaders to stay informed about these trends and consider how they can leverage them to drive innovation, enhance security measures, and meet evolving customer expectations.

For more insights into these trends, you can watch Chris Howard’s full keynote presentation on Gartner’s YouTube channel [link]. To read the original post that covers these tech trends in detail, visit FutureCIO [link].


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