Published on November 16, 2023, 7:33 pm

The Washington Department of Transportation has recently experienced a security incident that disrupted its website and mobile apps. The incident, which was first reported on Tuesday at 6 a.m., led to system outages and left some real-time data feeds on mobile apps blank. While the department’s computer systems are partially back online, certain public-facing web applications such as the travel map, mobile app, ferry vessel watch, and online freight permits remain out of service.

In response to the disruption, Kris Abrudan, the communications director for the Washington Department of Transportation, expressed gratitude for the public’s patience and understanding during this time. She also assured that the department is working diligently to resolve the issue and restore all affected systems. Fortunately, video feeds for traffic camera feeds and ferry schedules have already been restored on the department’s mobile app.

Abrudan explained that the system outages were caused by a cybersecurity incident aimed at interrupting travel-related information flow. However, there is currently no indication that any other systems were affected or that personal information was accessed. In the meantime, she advised relying on alternative sources such as social media accounts and the National Weather Service for real-time traffic updates, pass conditions, and weather forecasts.

The Washington Department of Transportation recognizes the frustration caused by this disruption as their own staff relies on these same tools and systems for their daily activities. Rest assured that they are actively working towards resolving these issues and ensuring the security of their systems.

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