Published on March 12, 2024, 3:29 pm

The Chief Information Officer of a leading financial service firm, Frank Laquinta, has been instrumental in fostering enduring leadership principles that benefit not only the company but also its employees, clients, and the community at large. With over 30 years of experience in technology on Wall Street, Laquinta assumed the role of overseeing technology, digital, and data leadership, vision, and strategy at Edward Jones when he joined in 2016 and was appointed Chief Information Officer in 2018.

In a recent episode of the Tech Whisperers podcast, Laquinta shared insights on the additional responsibilities he has taken on in his current role, the bold promises required to achieve significant outcomes, strategies for driving continuous success and resilience in the face of setbacks, approaches to building a world-class team, as well as lessons learned from his experiences as a transformative leader. He also delved into another aspect of his leadership – the importance of having well-thought-out and clarified leadership principles that have been characteristic of top CIOs for decades.

Regarding his five key leadership principles – Leadership, Learning, Communication, Understanding, and Playing to Win – Laquinta emphasized their significance in driving change and ensuring accountability towards Edward Jones and its employees. These principles serve as guiding stars for organizational alignment towards leading change effectively at both corporate and senior leadership levels by simplifying operations, modernizing systems, maximizing opportunities for culture, talent development among all individuals.

Laquinta highlighted how important it is for organizations to embrace technological advancements like Generative AI actively. Recognizing the role of technology in everyday life’s influence is crucial. From smartphones to various connected technologies such as generative AI impacting sectors like automotive industry or home appliances – integrating these innovations into solutions is essential.

To remain competitive and foster innovation effectively entails creating an experimental environment where suitable technological solutions can be embraced alongside continuous learning and curiosity-driven by initiatives aimed at building skills for future needs. This approach is underpinned by Laquinta’s foundational leadership principles demonstrating how vital continuous support through learning opportunities impact individuals’ abilities collectively.

Effective communication rooted in understanding forms another critical pillar for tech leaders like Laquinta. By starting any transformation with answering ‘why’ – understanding the need for change’s impacts is crucial. Communication should be ongoing to ensure alignment across teams while being receptive to feedback which aids in enhancing mutual understanding.

Lastly – ‘Playing to Win’ requires strategic plays not just benefiting one’s organization but striving for collective victories that benefit associates, clients alongside contributing positively to communities served. It involves serving organizational goals ardently while setting ambitious visions that pave ways toward achievements alongside external collaborations.

In conclusion – embracing AI technologies coupled with continual learning initiatives while focusing on communication rooted in understanding bolsters effective leadership practices pivotal towards fostering positive transformations within organizations like Edward Jones underlines Frank Laquinta’s exemplary approach bridging tech innovation with enduring leadership values reinforcing growth potentials within industries they operate influencing broader stakeholder value propositions positively reaching newer heights consistently.


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