Published on April 22, 2024, 8:55 am

Title: “Cognizant And Microsoft Partnership: Driving Innovation In Enterprise Operations With Generative Ai Technology”

On April 22, 2024, Cognizant and Microsoft Corp. announced an extended partnership aimed at democratizing the use of generative AI technology by making Microsoft’s Copilot tools accessible to a vast user base. This alliance between Cognizant, known for its digital transformation services, and Microsoft’s advanced generative AI tools is set to drive significant innovation in enterprise operations and enhance employee experiences.

The collaboration includes Cognizant acquiring 25,000 Microsoft 365 Copilot seats for its associates alongside Sales and Services Copilot seats to boost productivity and revamp customer interactions. As part of this initiative, Cognizant will introduce Microsoft 365 Copilot to a million users within its global client base spanning 11 different industries. Moreover, through their Synapse skilling program, Cognizant plans to train thousands of developers on GitHub Copilot to leverage generative AI’s potential effectively.

Ravi Kumar S, CEO of Cognizant, emphasized the transformative impact of generative AI across industries, underlining their billion-dollar investment in this technology over the next three years. Similarly, Judson Althoff from Microsoft highlighted how this partnership will revolutionize business operations and customer value delivery through the integration of industry-specific solutions powered by generative AI capabilities.

This collaboration intends to drive sector-specific transformations with a primary focus on fields experiencing minimal disruption historically. For instance, by automating tasks for emergency physicians leveraging generative AI could alleviate staffing challenges and enhance service quality in healthcare settings. The introduction of Copilot Studio will further facilitate the customization of industry-specific Copilots using large language models and enterprise data.

In addition to healthcare, areas such as retail, financial services, life sciences, manufacturing, communications,and media are earmarked for innovative applications developed through this partnership. Combining their expertise in responsible AI practices and specialized skillsets like Synapse training programs helps ensure ethical adoption while preparing workforces for the era of enterprise AI seamlessly.

Furthermore,Cognizant’s proven track record in Microsoft Specializations reaffirms its commitment to excellence in leveraging technologies like GitHub Copilot specialization. The ongoing efforts towards advancing AI science through platforms like the Advanced AI Lab underscore the dedication of both companies towards building a sustainable framework for responsible and ethical AI deployment.

To learn more about this groundbreaking partnership between Cognizant and Microsoft or delve into insights from their research report on generative AI applications feel free to visit the respective links provided here.


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