Published on February 22, 2024, 6:27 am

Gray Nester, the IT chief at Brown & Brown Insurance, emphasizes the significance of fostering partnerships both within and outside the organization. He believes in empowering his teams to embrace change and resilience in the face of challenges. As the EVP and CIO of the seventh-largest insurance brokerage globally, Nester leads with purpose, guiding his team to challenge conventions and explore innovative solutions that set the company apart in the marketplace.

Nester strongly focuses on what he terms as the seven Cs of great leadership: culture, cultivate, communicate, collaborate, customer, courage, and change. He stresses the importance of not losing sight of goals amidst setbacks or distractions but staying committed to a strategic vision.

In a recent Tech Whisperers podcast episode, Nester delved into his intentional leadership style. He highlighted the significance of building internal partnerships across various disciplines to ensure effective communication, talent development, and alignment with technological goals. By entrusting intelligent individuals within his team and providing them with support rather than micromanaging, Nester fosters a culture of trust and collaboration.

Unlike many IT leaders who primarily focus on internal customers, Nester values direct interactions with external clients. He emphasizes building partnerships rather than treating external parties as mere vendors. By instilling a sales-oriented mindset throughout Brown & Brown’s workforce, every individual is encouraged to contribute to business growth by actively engaging with potential clients.

Courage plays a pivotal role in Nester’s leadership approach. He believes that courage stems from personal fulfillment and doing what is morally right while balancing honesty and kindness when delivering critical feedback. Encouraging open communication and constructive criticism enables team members to grow resilient in an ever-evolving landscape.

Nester’s motto of ‘progress over perfection’ underlines the importance of continuous improvement through incremental steps rather than striving for flawless outcomes at once. Furthermore, he acknowledges the value of supportive networks and learning from failures as essential aspects that foster personal growth and resilience.

By embracing an intentional leadership style centered around partnership-building, courage, continuous progress, and resilience through setbacks – Gray Nester sets a prime example for aspiring leaders in the realm of Artificial Intelligence (AI) technology solutions.

For further insights into Gray Nester’s leadership philosophy and its impact on business success tune in to Tech Whisperers podcast episodes featuring him.Dan Roberts is an esteemed figure in executive consulting services focusing on IT empowerment. He hosts CIO Whisperers podcast where he shares expertise on unlocking IT potential leading business transformations effectively through his numerous publications targeting successful CIO strategies.


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