Published on December 11, 2023, 1:25 pm

Linda Gerull, the chief information officer (CIO) of the City and County of San Francisco, will be retiring at the end of December, according to an announcement made by Mayor London Breed. Gerull has held this position since 2017 and also serves as the executive director of the city’s Department of Technology.

In an email sent to her colleagues, Gerull expressed her gratitude for working with them and stated that she would be relocating to St. Louis to embark on a new adventure as a grandmother. She acknowledged the partnership with her team and highlighted their significant role in transforming the city’s technology infrastructure. Their efforts have led to improved security, resiliency, efficiency, and cost-effectiveness.

During her tenure as CIO, Gerull spearheaded the Fiber to Housing program, which aims to provide free high-speed internet access to residents in San Francisco’s affordable housing buildings. This initiative has successfully connected over 15,000 units across more than 100 affordable housing sites since its launch in 2014. The program was recognized with the “Good Governance” award by the San Francisco Bay Area Planning and Urban Research Association.

Gerull also played a key role in modernizing the city’s criminal case management system known as JUSTIS (Justice Tracking Information System). The outdated data system, which had been in operation for 45 years, received an upgrade under her leadership. Thanks to this enhancement, taxpayers are now saving approximately $3 million per year.

Mayor Breed praised Gerull’s dedicated leadership and noted her contributions amidst challenging times such as the COVID-19 pandemic. The mayor emphasized how Gerull ensured that important events like APEC took place safely and securely. Furthermore, Breed acknowledged that individuals like Linda often do not receive sufficient recognition unless something goes wrong within their departments.

December 29th will mark Gerull’s final day as CIO, after which Michael Makstman, currently serving as the city’s chief information security officer, will take on the role of interim CIO and director of the technology department from January 1st onwards.

Expressing her sentiments upon retirement, Gerull said that serving as the CIO for the City of San Francisco had been an honor and a privilege. She described her four-decade-long career in government technology as a commitment to service and shaping the future of government. Gerull expressed pride in being part of a dedicated team that consistently delivers exceptional projects, contributing to improved services and systems for the benefit of San Francisco residents.


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