Published on December 19, 2023, 7:18 am

Digitate, a leading provider of SaaS-based enterprise software for IT and business operations, has recently released the results of its new study titled “AI and Automation: Laying the Foundation for the Autonomous Enterprise.” The study reveals that an overwhelming 90% of IT decision-makers are planning to deploy more automation, including AI, within the next 12 months.

Interestingly, more than a quarter (26%) of respondents have plans to implement machine-operated tasks that require limited human input or even fully transition to autonomous systems in the next five years. However, it’s important to note that keeping humans in the loop will continue to be crucial. About 30% of organizations mentioned maintaining an equal proportion between automation and human processing.

According to Avi Bhagtani, CMO of Digitate, “IT leaders have long known that AI-powered automation is essential for survival in a digitally driven economy. The research shows that most companies are aware of this fact and are taking urgent action to increase investments in this area.” He adds, “The difference now is that enterprises are embracing AI and automation not only to improve business KPIs but also to enhance employee productivity and customer satisfaction. This is accelerating their path towards becoming fully autonomous enterprises.”

The report evaluates how IT decision-makers are implementing automation within their organizations. It was conducted in conjunction with Sapio Research and surveyed 601 IT decision-makers working in organizations with over 1,000 employees across the United States.

Some additional key findings from the survey include:

To access the complete report, you can click on the provided link. Stay updated on industry news by signing up for the free insideBIGDATA newsletter or join discussions on social media platforms such as Twitter, LinkedIn, and Facebook.

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As technology continues to evolve and AI becomes more integrated into business operations, it’s clear that automation will play a vital role in shaping the future of enterprises. Embracing AI and automation not only improves key performance indicators but also enhances productivity for employees while ensuring customer satisfaction. The path towards becoming fully autonomous is an exciting journey that many organizations are embarking on.


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